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Open Source Support - 4th Line Support
As long time users and advocates of open source software (OSS) we have captured a wealth of
experience and knowledge of dealing with OSS. However, we recognise that the allure
of OSS can be tarnished by factors such as a lack of quality documentation, lack
of in-house experience and no additional line of support when in-house skills are
absent. Although freely available to download and use, the Total Cost of Ownership
(TCO) can rapidly scale if OSS is handled improperly. We provide support solutions which
bridge the gap between OSS and commercial software, providing a fourth line support
for your operations which are fully backed by comprehensive SLAs. Our key skills
fall into these categories.
- Tomcat/JBoss
- Linux configuration and development
- Apache
- Bind
- Sendmail
- Samba
- Asterisk
Support services can be arranged on a ad-hoc emergency or rolling basis.
Click here for full details of our Tomcat support products, or
here for details of Linux support.
If you would like to talk to someone about support services please call us on +44 0870 1657215 or e-mail opensourcesupport@nameonthe.net
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